Hello... and THANK YOU for visiting our site...
I've continued to stay on my normal building schedule, shipping custom builds within 1-2 work days, all depending on the product and the day and time the order is received.
The slow deliveries have been very slow since the onset of the Corona-19 pandemic. However, GOOD NEWS... deliveries to and from our site have been getting much better over the last couple weeks.
My shipments are finally being delivered in an acceptable amount of time, for the most part... much closer to the stated 2-3 days for Priority Mail... but certainly not 2-3 weeks!
There still seems to be an issue if a shipment goes to the Nashua, NH or San Francisco, CA USPS distribution centers as they are still dragging behind.
Of course International orders are still taking longer.
As an example... one of my shipments to Mexico was shipped out on Aug 24, 2020... arrived in Mexico on Aug 27, 2020 and STILL sits there.
"SOME" countries still have even declared a situation of "force majeure" for all inbound and outbound letters, parcels and express mail service until further notice.
So please "CONTACT" us before placing any international orders.
The only USPS deliveries that are truly guaranteed on-time is Priority Express (1-2 days by 3pm), except for international orders, which adds about an additional $30 to the order.
If you opt for this method of shipping please send an "EMAIL"
immediately following the placement of your order.
I try to keep a keen eye on my inventory... but alas... I too have had some deliveries dragging behind. But I try to stay on top of that.
AS FOR CONTACTING US...
If it's necessary to contact me you will find all the information you need on the Contact Page.
Or, you can just click here to send your message.
If you opt to call I am only able to answer your calls during the times I'm in the office but not usually when in the shop.
You see, when in the shop I am often around loud equipment which makes it very difficult to hear the phone.
If there is no answer, you MUST leave a message with your name, reason for the call, state your calling from, best time to call and a phone number to receive a return call.
(Still to many pollution calls coming in.)
I WILL return your call as soon as I can. Overall though, it is best to use email.
Thank You Again for your interest and/or continued business with StepinStik.com and BubbaStik.com.
Wishing all continued good health and happiness. Together we will get through these trying times. United we stand, divided we fall. BE SAFE!
~ BubbaSam ~
Last Updated: Sep 18, 2020